FAQ

How do I add an inscription or personal note?

Please add the product "Inscription or Personal Note" to your cart at a cost of $2.50 and include the desired script in the text box found on the check out page. You can also email us the exact script at info@patisseriedaron.com.

 

How can I place a custom order for a cake or dessert?

Please contact us by email at info@patisseriedaron.com.

 

How much advance notice do you require?

We require 3 days' advance notice for every order. Custom or speciality orders require 1 week's advance notice. 

 

Can I pick up my order?

Yes, from Wednesday to Sunday only from 9am to 12pm, you can arrange for a pickup of your order. All other orders are delivered to the Greater Montreal area for a fixed fee of $11 per order.

 

Can I schedule my delivery for a later date?

Yes - upon checkout, you will have the option to indicate a delivery date. 

 

When do you deliver your orders?

We deliver from Tuesday through Sunday between 9 am and 5 pm.

 

What are the delivery fees?

The delivery fees for the Greater Montreal area are $11 per order. 

 

What is the geographical coverage of delivery?

We deliver to the Greater Montreal area. The Greater Montreal area includes Laval, Deux-Montagnes, Saint Eustache, Blainville, Saint Jerome, Terrebonne, and the South Shore. 

 

Can I make changes to my order after it is placed?

Any substitutions or alterations to an existing item or order may incur extra fees and may not be possible depending on delivery dates.

 

What about returns?

All sales are final. We do not accept returns or exchanges. Orders are non-refundable, including delivery fees.

 

What if I have allergies?

Our products contain dairy, gluten, and may contain nuts. For any special requests, please contact us by email at info@patisseriedaron.com.